FAQ

  • What does Miniaturetreee sell?
    Miniaturetreee specializes in miniature bonsai and micro landscape decorative products designed for home, office, and interior display use.
  • Are your products suitable for home decoration?
    Yes. Our products are designed as decorative pieces that can be placed in a variety of indoor settings, including desktops, bookshelves, coffee tables, entryway tables, and office spaces.
  • How long does order processing take?
    Orders are generally processed within 1 to 3 business days after payment has been successfully received and verified.
  • How long does shipping take?
    Estimated delivery time is usually 10 to 20 business days depending on the shipping method selected, destination, local delivery conditions, and carrier operations.
  • What are the shipping fees?
    Expedited Shipping is $8.99. Standard Shipping is $5.99 for orders from $0.00 to $49.00. Orders of $49.00 and above qualify for Free Shipping.
  • Do you accept returns and refunds?
    Yes. We accept returns and refunds in accordance with our Return Policy. Customers should contact us before returning any item.
  • How can I contact customer service?
    You can contact our customer support team at service@Miniaturetreee.com.